Built for NALC branches
A complete grievance tracking and branch management system.
GrieveTrac simplifies the work NALC branch officers, union stewards, and Formal A representatives already do every day: log the grievance, track the steps, attach the case file, use reminders for the right people, and keep the branch record complete from Informal Step A to arbitration.
Branch workspace
What stays connected
Branch workspace
Grievances, members, stations, assignments, reports, and case files stay connected.
Core workflow stages
Intake through Informal Step A, Formal Step A, Step B / DRT, case file, and resolution.
Approved access
Branch teams can review live records, uploaded files, reminders, and activity history.
Operating loop
A simpler rhythm for branch casework.
The branch workflow gets clearer when each case has a simple operating loop: open the case, protect the deadline, and close the record cleanly.
Open the case
Capture the issue statement, requested remedy, grievant, station, incident date, and early records in one place.
Protect the deadline
Keep meetings, forwarding dates, appeals, Step B / DRT movement, and remedy follow-up visible.
Close the record
Attach documents, preserve notes, export reports, and archive the final outcome without losing the trail.
Capabilities
Key features of GrieveTrac
The public GrieveTrac message is simple: log every grievance, track every step, use reminders for the right people, and keep branch records complete enough to support real decisions.
Grievances management
Separate handling for contract-related and discipline-related grievances, including informal resolution, Formal Step A, Step B, impasse, arbitration, and resolved archives.
Members and representatives
Maintain member profiles, membership status, grievance history, NALC representative assignments, and branch officer access.
Stations and USPS management
Keep stations, routes, USPS representatives, supervisors, 204B records, assignments, and contact details organized.
Reminder notifications
Use configured reminders for relevant parties at key grievance stages so meetings, appeals, and remedy follow-ups stay on schedule.
Detailed records and reports
Capture member details, grievance facts, status, documents, notes, actions taken, reports, and final resolution for accountability.
Grievance number generation
Generate grievance numbers automatically based on grievance type and branch preferences.
Case files and uploads
Attach case files, evidence, notes, forms, request records, and supporting documents directly to the grievance they belong to.
Back dues invoices
Generate, track, and manage back dues invoices beside the branch workload so unpaid or partial balances do not disappear into a separate spreadsheet.
OWCP case tracking
Create and monitor OWCP cases with member context, follow-up notes, and branch visibility.
Assignments, hold-downs, and 1723 tracking
Keep assignment records, hold-down activity, PS Form 1723 tracking, CCA details, route information, and 204B records close to the grievance workflow.
Overtime and calendar context
Track overtime equity, closed dates, and reminder timing alongside the rest of the branch workload.
Branch administration support
Handle vouchers, membership pins, branch contact details, and profile preferences without crowding the grievance record.
Analytics and reporting
Use reports and health checks to identify trends, recurring issues, overdue items, open records, and branch workload patterns.
Access levels and branch security
Branch records stay organized inside a branch-focused workspace with role-based access for officers, stewards, representatives, and administrators.
Account security options
Support passkeys, two-factor verification, remembered email, and idle timeout controls where stronger sign-in rules are needed.
How it works
Built around the grievance workflow
The system follows the same path branches work through in real life, while keeping files, dates, people, and outcomes tied to the same record.
Branch intake
Start with the branch workload already in motion.
A branch can begin with the records it already depends on, then move open grievances, members, stations, routes, contacts, files, and reminders into one shared workspace.
- Open grievances and current appeal status
- Members, stations, routes, and assigned stations
- Issue templates, remedies, and Article references
Deadline control
Turn dates and files into visible next actions.
Dates and documents are easier to act on when they stay attached to the same case record, with the next branch action visible beside the people and files involved.
- Informal and Formal Step A meetings
- Step B / DRT decisions and return dates
- Pre-arb, arbitration, and remedy compliance follow-up
Record trail
Keep accountability readable after the case closes.
Closed work remains useful when the branch can still understand what happened, who handled it, what was filed, and how the grievance ended.
- Uploaded files and PS Form 8190 materials
- Representative notes, actions, and notification history
- Resolved, withdrawn, pre-arb, arbitration, and archived outcomes
Why it matters
Why grievance tracking matters
Unresolved grievances can damage morale, member trust, and branch accountability. GrieveTrac gives branches a consistent place to monitor grievance status, deadlines, uploaded documents, representatives, branch management activity, analytics, reports, and final outcomes.
Reporting
Trends and recurring issues
Use branch reports to spot repeated problems and prepare cleaner follow-up.
Records
Nothing falls through the cracks
Keep the complaint, member details, steps taken, and final resolution together.
Security
Access levels by responsibility
Separate branch users by role so sensitive grievance and member records stay controlled.
Ready for branch work
Request a trial and review the workflow with your branch.
The trial request is reviewed first, then approved for branch access. That keeps the public form open while protecting the production system from automatic signups.