GrieveTrac Grievance Tracking System
A complete grievance tracking and branch management system.
GrieveTrac simplifies the work NALC branch officers, union stewards, and Formal A representatives already do every day: log the grievance, track the steps, attach the case file, remind the right people, and keep the branch record complete from Informal Step A to arbitration.
Branch workspace
What stays connected
Key features of GrieveTrac
The public GrieveTrac message is simple: log every grievance, track every step, notify the right people, and keep branch records complete enough to support real decisions.
Grievances management
Separate handling for contract-related and discipline-related grievances, including informal resolution, Formal Step A, Step B, impasse, arbitration, and resolved archives.
Members and representatives
Maintain member profiles, membership status, grievance history, NALC representative assignments, and branch officer access.
Stations and USPS management
Keep stations, routes, USPS representatives, supervisors, 204B records, assignments, and contact details organized.
Automated notifications
Send reminders to relevant parties at each stage of the grievance process so meetings, appeals, and remedy follow-ups stay on schedule.
Detailed records and reports
Capture member details, grievance facts, status, documents, notes, actions taken, reports, and final resolution for accountability.
Grievance number generation
Generate grievance numbers automatically based on grievance type and branch preferences.
Case files and uploads
Attach case files, evidence, notes, forms, request records, and supporting documents directly to the grievance they belong to.
Back dues invoices
Generate, track, and manage back dues invoices beside the branch workload so unpaid or partial balances do not disappear into a separate spreadsheet.
OWCP case tracking
Create and monitor OWCP cases with member context, follow-up notes, and branch visibility.
Assignments, hold-downs, and 1723s
Keep assignment records, hold-down activity, PS Form 1723 tracking, CCA details, route information, and 204B records close to the grievance workflow.
Analytics and reporting
Use reports and health checks to identify trends, recurring issues, overdue items, open records, and branch workload patterns.
Access levels and branch security
Branch records stay organized inside a branch-focused workspace with role-based access for officers, stewards, representatives, and administrators.
Built around the grievance workflow
The system follows the same path branches work through in real life, while keeping files, dates, people, and outcomes tied to the same record.
Step 1
Intake
Log the issue, member, station, incident date, grievance type, requested remedy, and source details.
Step 2
Informal Step A
Track filing date, steward, supervisor, meeting activity, notes, and whether the issue resolved early.
Step 3
Formal Step A
Keep forwarding dates, meeting dates, USPS grievance number, representatives, disposition, and appeal readiness visible.
Step 4
Step B / DRT
Monitor DRT dates, team names, merit status, disposition, remands, holds, and received-from-DRT dates.
Step 5
Case file
Keep uploaded files, grievance reports, PS Form 8190 materials, notes, evidence, and actions in one record trail.
Step 6
Resolution or arbitration
Document pre-arbitration, arbitration dates, outcomes, remedy compliance, archives, and final reports.
Why grievance tracking matters
Unresolved grievances can damage morale, member trust, and branch accountability. GrieveTrac gives branches a consistent place to monitor grievance status, deadlines, uploaded documents, representatives, branch management activity, analytics, reports, and final outcomes.
Reporting
Trends and recurring issues
Use branch reports to spot repeated problems and prepare cleaner follow-up.
Records
Nothing falls through the cracks
Keep the complaint, member details, steps taken, and final resolution together.
Security
Access levels by responsibility
Separate branch users by role so sensitive grievance and member records stay controlled.
Ready for branch work
Request a trial and review the workflow with your branch.
The trial request is reviewed first, then approved for branch access. That keeps the public form open while protecting the production system from automatic signups.