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Grievance tracking software

Grievance management system for NALC branches

GrieveTrac brings grievance status, deadlines, case files, members, representatives, reports, and every appeal step into one branch workspace—from Informal Step A through arbitration.

One reliable case record

What a grievance management system should organize

Branch casework becomes easier to follow when the grievance, its documents, the responsible people, its deadlines, and its current status all point to the same record.

Grievance status tracking

Keep each grievance's current step, disposition, people, station, issue statement, requested remedy, and next action visible.

Deadlines and reminders

Organize filing, meeting, appeal, Step B / DRT, pre-arbitration, arbitration, and remedy-compliance dates in the same workflow.

Case files and PS Form 8190

Connect information requests, management responses, witness statements, evidence, steward notes, and PS Form 8190 materials to the case.

Members and representatives

Keep grievants, class-action members, stewards, Formal A representatives, NALC contacts, and USPS management contacts organized.

Reports and data health

Review open, overdue, resolved, withdrawn, archived, pre-arbitration, and arbitration work while identifying incomplete records.

Branch-level access

Use branch-isolated workspaces and role-based access so users work only within the records and tools their responsibility requires.

Grievance status

See where every grievance stands

Status is more useful when the branch can also see the dates, notes, representatives, supporting files, disposition, and next work connected with that stage.

  • Intake and open
  • Informal Step A
  • Formal Step A
  • Step B / DRT
  • Remanded or on hold
  • Pre-arbitration
  • Arbitration
  • Resolved, withdrawn, closed, or archived

Questions about grievance tracking

Grievance management system FAQ

What is a grievance management system?

A grievance management system gives a branch one workspace for grievance facts, status, deadlines, people, documents, reports, and final outcomes instead of separating that work across spreadsheets, email, and paper files.

Can GrieveTrac track different grievance statuses?

Yes. GrieveTrac can keep the active workflow and outcome visible from intake and Informal Step A through Formal Step A, Step B / DRT, pre-arbitration, arbitration, resolution, withdrawal, and archive.

Does the system keep case documents with the grievance?

Yes. A grievance can keep information requests, responses, witness statements, evidence, notes, reports, and PS Form 8190 materials connected to the case record.

Who is GrieveTrac designed for?

GrieveTrac is designed for NALC branch officers, union stewards, Formal A representatives, grievance representatives, and branch administrators who need a shared casework record.

Ask about your branch grievance workflow

Send a question about grievance status, branch setup, case files, reporting, roles, or the workflow your branch needs to organize.

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