Skip to main content
GRIEVETRAC

Grievance workflow tracking

Track the NALC grievance process from Informal Step A to DRT

GrieveTrac keeps grievance status, deadlines, representatives, PS Form 8190 materials, case files, decisions, and outcomes connected from intake through Formal Step A, Step B / DRT, arbitration, and closure.

Contact GrieveTracExplore the system

GrieveTrac is independent software and is not affiliated with or endorsed by NALC or USPS. This page describes what the software records; branches should follow current official agreements and guidance for procedure and deadlines.

Informal A, Formal A, and Step B / DRT

One grievance record through every tracked stage

The branch can follow the grievance without rebuilding the case history at each step. Dates, people, notes, documents, statuses, and outcomes remain connected.

  1. 01

    Intake

    Open the grievance record

    Capture the grievance type, station, incident date, grievant or class-action members, issue statement, requested remedy, Article references, source records, and responsible steward.

    • Grievance number
    • Issue and remedy
    • Member and station
    • Case documents
  2. 02

    Informal Step A

    Track Informal Step A separately

    Keep the Informal A filing date, meeting activity, steward, supervisor, notes, refused-to-meet information, early resolution status, and related documents with the grievance.

    • Filing date
    • Steward and supervisor
    • Meeting notes
    • Disposition
  3. 03

    Formal Step A

    Keep the Formal A appeal visible

    Record the Formal Step A appeal and meeting dates, USPS grievance number, NALC and USPS representatives, disposition, notes, files, and readiness for the next step.

    • Appeal date
    • Meeting date
    • Representatives
    • Disposition
  4. 04

    Step B / DRT

    Follow the Step B and DRT record

    Organize forwarded, received, meeting, decision, and return dates together with the DRT number, DRT team names, merit status, remand, hold, impasse, and disposition.

    • DRT number and team
    • Decision dates
    • Merit status
    • Remand, hold, or impasse
  5. 05

    Arbitration and outcome

    Document the final path and result

    Keep pre-arbitration and arbitration dates, request type, final reports, settlement or decision documents, remedy-compliance follow-up, and the resolved, withdrawn, closed, or archived outcome.

    • Pre-arbitration
    • Arbitration
    • Final documents
    • Remedy compliance

Grievance process questions

Informal Step A, Formal Step A, and DRT FAQ

Can GrieveTrac track Informal Step A and Formal Step A separately?

Yes. The system keeps distinct dates, representatives, meeting activity, notes, dispositions, and files for Informal Step A and Formal Step A so the branch can see the record for each stage.

What Step B or DRT information can stay with a grievance?

A grievance can keep its DRT number, DRT team names, forwarded and received dates, meeting and decision dates, merit status, remand, hold, impasse, disposition, and return information together.

Can GrieveTrac show grievance status and overdue work?

Yes. Status, key dates, reminder activity, open and overdue views, representatives, and next-step information can remain visible alongside the grievance record.

Does GrieveTrac replace official NALC or USPS guidance?

No. GrieveTrac is independent case-management software, not an official NALC or USPS website. Branches should use their current agreement, official materials, and authorized representatives for procedural guidance.

Keep grievance status and casework connected

Ask how GrieveTrac can organize the grievance workflow, representatives, files, deadlines, reports, and outcomes for your branch.

Contact us